Crayon Campus

Privacy Policy

Effective Date: 1/1/26

Crayon Campus, Inc. (“Crayon Campus,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our 10DLC (10-digit long code) messaging services, including SMS and MMS communications.

1. Information We Collect

When you opt in to receive text messages from Crayon Campus, we may collect:

  • Mobile phone number
  • Parent/guardian name
  • Child’s enrollment location (center)
  • Message interaction data (e.g., responses, delivery confirmations)
  • Any information voluntarily provided via text message

We do not collect sensitive personal information via SMS unless explicitly required for operational purposes.

2. How We Use Your Information

We use your information solely for operational and communication purposes, including:

  • Sending important daycare updates (e.g., closures, delays, bus notifications)
  • Providing childcare-related alerts and reminders
  • Responding to parent inquiries
  • Coordinating transportation and scheduling updates
  • Improving our communication services

3. SMS Consent & Opt-In

By providing your phone number and opting in, you consent to receive SMS messages from Crayon Campus.

  • Message frequency varies based on your child’s enrollment and operational needs
  • Message and data rates may apply

Opt-In Methods May Include:

  • Enrollment forms
  • Parent registration systems
  • Texting a keyword to our number
  • Verbal or written consent

4. Opt-Out Instructions

You may opt out at any time by:

  • Replying STOP to any message
  • Contacting us directly at: 508-997-4944

After opting out, you will no longer receive SMS messages except for confirmation of your opt-out request.

5. Data Sharing & Third Parties

Crayon Campus does not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only with:

  • Service providers that support our messaging systems (e.g., SMS platforms)
  • Regulatory authorities, if required by law

All third parties are required to maintain the confidentiality and security of your data.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to:

  • Provide messaging services
  • Comply with legal and regulatory requirements
  • Maintain operational records

8. Children’s Privacy

Our messaging services are intended for parents and guardians, not children. We do not knowingly collect personal information directly from children via SMS.

9. Your Rights

You have the right to:

  • Request access to your information
  • Request correction or deletion of your data
  • Withdraw consent for messaging at any time

To make a request, contact us at:
📧 contact@crayoncampus.net
📞 508-997-4944

10. Contact Information

Crayon Campus, Inc.
5 Russells Mills Rd. Dartmouth, MA 02747
📧 contact@crayoncampus.net
📞 508-997-4944

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.

10DLC Compliance Statement

Crayon Campus complies with all applicable A2P 10DLC messaging regulations, including:

  • Obtaining proper consent before messaging
  • Providing clear opt-out instructions
  • Ensuring message transparency and purpose limitation